Provider FAQ's

Here is a collection of FAQ's to help you.

Carelike values itself on being the most comprehensive and transparent search directory available. This means, we make efforts to list all known providers and their information, not just providers who purchase a subscription and add enhanced details. Most of our data is pulled from freely available state licensing data sources. This information is then aggregated and made available through our search technology. Unlike many other post-acute and community care search databases, we list all known providers and not just providers with whom we are contracted.
The CareMatch technology is a benefit of the advanced search. With CareMatch, a search is tailored to providers that best match care-seeker needs by comparing their specific medical, social, and lifestyle requirements to the provider’s service offerings. When providers create a profile within the Carelike database they are asked a series of questions. In parallel, when care-seekers come to search the site, they can optionally answer a care-seeker questionnaire. When a care-seeker chooses to do an advanced search via the CareMatch technology, specific providers are pulled into the Rank Order Scorecard which appears above the normal search results. The providers in the Rank Order Scorecard are pulled because the services they offer match with the stated needs of the care-seeker. Below the Rank Order Scorecard are the normal search results so that Carelike's care-seekers have a full listing of providers in their area and are fully equipped to make the best decision possible for their needs.
A Basic Listing is a free way for your business to be listed within the Carelike database and Channel Partner search engines. It is simply a listing of your basic business details such as your company name and contact information. Many times, a business is listed on the Carelike database automatically through our data sourcing. We invite businesses to come in and claim their business listing and edit any of the information they deem necessary.
A Profile is also referred to as an Enhanced or Premier Profile. It is a way to enhance your basic business details by adding an 'elevator pitch' about your business and other key differentiating details. This enhanced information helps these businesses stand out from a basic business listing and ultimately get more click-thrus to their full business profile. Additionally, since many businesses offer several types of care services, you can add detailed information about each of the services you offer for an all encompassing profile. For each business location, you can add unlimited service profiles - as long as they are in fact services you provide.
The only difference between an Enhanced Profile and a Premier Profile is the fact that a Premier Profile allows you to add up to 12 photos and upload 1 PDF. Enhanced and Premier Profiles come with a minimal monthly subscription which pays for the data storage of these enhanced and marketable details.
Carelike supports the latest versions of most desktop browsers, smartphones, and tablets. To take advantage of all the features of our site, try upgrading to the most recent version of your preferred internet browser. However, for best results, we recommend Google Chrome. Users with unsupported browsers may find that some features on our site do not function, or pages won't load. All browsers must have cookies and JavaScript enabled to use our search feature.
Carelike’s Channel Partners are a group of leading companies, non-profit organizations and government agencies who use Carelike as their primary source of post-acute and community care service information. Channel Partners license the Carelike database and search tools through a range of web service offerings, including private labeling, custom portals and data access through an API. Channel Partner organizations include: Arthritis Foundation, Alzheimer's Association, Carebridge, Mayo Clinic, MorCare (which supports 70+ hospitals), Optum, plus many others.
Carelike has formed partnerships with a variety of corporations, non-profit organizations and government agencies, many of which use our database to coordinate care services for consumers with immediate needs, resulting in valuable referrals for local service providers. We call these partnerships our Channel Partners. Updating your Provider Basic Listing or completing a Provider Service Profile is an easy way to attract business. Senior service providers can use the profile to showcase relevant skills and experience, which significantly increases the likelihood of receiving these referrals. Profiles with images are even more likely to receive referrals.
If you notice any errors or outdated information, please let us know by emailing us at
Carelike obtains as much information as possible on each service listed within our database from over 400 data sources. In addition to obtaining information from our established resources, we regularly reach out to business owners or authorized agents of a business to claim their business listing and add additional details about the services they offer. This is in an effort to provide our users with robust information.
Carelike aggregates and maintains basic information about licensed post-acute and community care providers in the U.S. from several hundred sources at the federal, state and local levels as well as through advocacy membership organizations. Basic information about non-licensed providers is collected from private sources. Detailed information is collected when providers complete their enhanced profiles, outlining the care and services that they offer.
Data is obtained from several hundred sources at federal, state, and local levels in addition to partnerships established with professional associations. Each category may be procured from a different set of sources depending on whether the service is licensed in a particular state or not.
Carelike also performs regular outreach to service providers so they can add their business profile if it falls within the categories we currently maintain. Businesses can be added at no charge to the Carelike database. Before submissions from businesses are published in the Carelike database, the information is reviewed by the quality assurance department.
It's free to have a basic listing which gives your basic contact details, your service areas (for non-brick-and-mortar businesses) and your service categories. If you'd like to add additional details such your website, detailed business overview, payment forms accepted, languages spoken, plus more - you can upgrade to either an Enhanced Profile at $9.95/month or a Premier Profile (with pictures) at $14.95/month.

Paid subscriptions are on a month-to-month plan and you can cancel at any time. To cancel:
-Login at
-Go to your "Business Listings" page
-Click on the "Manage Plan" button
-Upgrade or downgrade your plan type to your liking (by downgrading to the free account, you will no longer have the monthly charge)